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Terms of Use
1. ACCEPTANCE OF TERMS
Forrester Research, Inc. (“Forrester”) welcomes you to participate in the Community, subject to the following Terms of Use, which may be updated from time to time without notice to you. Your participation in the Community is not related to your participation in other Passenger Platforms for other customers. PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE PARTICIPATING IN THE CONNECTEDLIFE COMMUNITY (“COMMUNITY”). BY REGISTERING FOR PARTICIPATION IN THE COMMUNITY YOU AGREE TO BE BOUND BY THESE TERMS OF USE.
2. USE OF THE COMMUNITY
You understand and agree that the Community may include certain communications from Forrester, such as announcements, administrative messages and email communication, and that these communications are considered part of the Community membership and you will not be able to opt out of receiving them. Unless explicitly stated otherwise, any new features added to the Community platform, shall be subject to these Terms of Use. The Community platform is provided "AS-IS" and Forrester assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings. You are responsible for any equipment and third-party fees necessary to access the Community (i.e. Internet provider charges or airtime charges).

3. REGISTRATION You represent that you are of legal age to form a binding contract and in no event younger than 18 years of age. You further represent that you are not a person barred from participating in such capacity under the laws of the United States or other applicable jurisdiction. You also agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Community's registration form (the "Registration Data") and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or that Forrester has reasonable grounds to suspect is untrue, inaccurate, not current or incomplete, Forrester has the right to suspend or terminate your account and refuse any and all current or future use of the Community (or any portion thereof). You understand that through your use of and participation in the Community you consent to the collection and use of this information, including the transfer of this information to the United States and/or other countries for storage, processing and use by Forrester and its affiliates.

4. MEMBER ACCOUNT, PASSWORD AND SECURITY
You will receive a password and account designation upon completing Forrester’s ConnectedLife Community registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Forrester of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Forrester cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 4.

5. USER CONTENT AND CONDUCT
You may submit content (“User Content”) so long as the content is not illegal, obscene, threatening, harassing, defamatory, libelous, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable. You should not, however, upload any of the following types of information: (a) information protected under the privacy or security regulations issued pursuant to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), or (b) personally identifiable information including (i) drivers license numbers, (ii) passport numbers, (iii) social security, tax identification or similar numbers, or (iv) bank, checking, credit card, debit card, or other financial account numbers. You hereby grant Forrester a nonexclusive, royalty-free, perpetual, irrevocable, fully sublicensable and transferable right to exploit User Content at Forrester's discretion throughout the world in any media. You represent and warrant that you own or otherwise control all of the rights to User Content; that User Content is accurate; and that the use of User Content does not violate these Terms of Use and will not cause injury to any person or entity. Forrester takes no responsibility and assumes no liability for any User Content submitted by you or any third party. You may be exposed to User Content that you find offensive, indecent, inaccurate, misleading, or otherwise objectionable, and you bear all risks associated with using that User Content. Forrester reserves the right, but not the obligation, to monitor, edit, or remove any User Content for any reason. By posting any User Content on this Site you expressly represent and warrant to us that any such User Content is not confidential or proprietary to you, and your posting of such User Content does not violate any confidentiality or other obligations to which you are subject. You acknowledge and agree that content or information presented to you through the Community is protected by copyrights, trademarks, patents or other proprietary rights and laws. Except as expressly authorized by Forrester, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Community or the software through which the Community is hosted , in whole or in part. You agree not to access the Community by any means other than through the interface that is provided by Forrester for use in accessing the Community. You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Community (including your Forrester ID), use of the Community, or access to the Community.

6. INDEMNITYYou agree to indemnify and hold Forrester and their respective subsidiaries, affiliates, officers, agents, employees, partners and licensors harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of User Content you submit, post, transmit or otherwise make available through the Community, your use of the Community, your connection to the Community, your violation of these Terms of Use, or your violation of any rights of another.

7. TERMINATIONYou agree that Forrester may, without prior notice, immediately terminate your membership and access to the Community. Further, you agree that all terminations shall be made in Forrester's sole discretion and that Forrester shall not be liable to you or any third party for any termination of your account, any associated email address, or access to the Community. Forrester further reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Community (or any part thereof) with or without notice. You agree that Forrester shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Community.
8. LINKSThe Community may provide, or third parties may provide, links to other World Wide Web sites or resources. Because Forrester has no control over such sites and resources, you acknowledge and agree that Forrester is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources.
9. DISCLAIMER OF WARRANTIES
(a) YOUR USE OF AND PARTICIPATION IN THE COMMUNITY IS AT YOUR SOLE RISK. THE COMMUNITY IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. FORRESTER AND ITS RESPECTIVE SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT; (b) FORRESTER AND ITS RESPECTIVE SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS MAKE NO WARRANTY THAT (i) THE COMMUNITY WILL MEET YOUR REQUIREMENTS; (ii) THE COMMUNITY WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; AND (iii) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED; (c) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE COMMUNITY IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIALAND FORRESTER FURTHER DISCLAIMS THAT THE COMMUNITY OR USE THEREOF WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT FORRESTER AND ITS RESPECTIVE SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF FORRESTER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM YOUR USE OF OR PARTICIPATION IN THE COMMUNITY.IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, FORRESTER'S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW, AND THE TERMS LIMITING FORRESTER'S LIABILITY IN THIS SECTION SHALL IN ANY CASE BE INTERPRETED TO LIMIT FORRESTER'S LIABILITY TO THE GREATEST EXTENT PERMITTED BY LAW.

11. NO THIRD-PARTY BENEFICIARIES
You agree that, except as otherwise expressly provided in this terms and conditions, there shall be no third-party beneficiaries to this agreement.

12. TRADEMARK INFORMATION
Forrester logos and product and service names are trademarks of Forrester Research, Inc. (the "Forrester Marks")., You agree not to display or use Forrester marks in any manner Without Forrester’s prior permission.
13. PRIVACY INFORMATION. Forrester respects your privacy. The ways we collect and use Registration Data from the Community are listed below:
13.1 What information do we collect?
Registration Data may include personal contact information such as your: name, e-mail address, mailing address or phone number. Forrester may also collect information you provide in connection with your participation in the Community (for example, when you respond to a survey) for research purposes,
13.2 What do we use your information for?
Registration Data and any other information we collect form you may be used: (a) to personalize your experience; (b) to administer a contest, promotion, survey or other site feature; or (c) to send periodic emails. The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions. We may use non personally identifiable information in connection with our research, including research commissioned by our clients.
13.3 How do we protect your information?
Registration Data is not sold, traded, or otherwise transferred to third parties. This does not include third parties who assist Forrester in operating this website, conducting business, or servicing you, provided those parties agree to keep this information confidential. Registration Data may be disclosed if necessary or appropriate to comply with the law, enforce the site policies, or protect the rights, property, or safety of Forrester or any third party. However, non-personally identifiable information such as demographic information may be provided to other parties for research purposes. You understand that through your use of and participation in the Community you consent to the collection and use of Registration Data and any other information you provide, including the transfer of this information from the United States to other countries for storage, processing and use by Forrester and its affiliates.
14. GENERAL INFORMATION(a) Entire Agreement. These terms and conditions constitute the entire agreement between you and Forrester and governs your use of the Community. The section titles are for convenience only and have no legal or contractual effect; (b) Choice of Law. These Terms of User and the relationship between you and Forrester shall be governed by the laws of the State of Massachusetts without regard to its conflict of law provisions. You and Forrester agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Middlesex, MA; (c) Waiver and Severability of Terms. The failure of Forrester to exercise or enforce any rights set forth herein shall not constitute a waiver of such right or provision. If any provision is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions remain in full force and effect;(d) Notice. Forrester may provide you with notices, including those regarding changes to the terms and conditions, by email, regular mail or postings on the Community.

These Terms of Use are subject to change from time to time, so please check back periodically.


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